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1 customer relationship management
Mktgthe cultivation of meaningful relationships with actual or potential purchasers of goods or services. Customer relationship management aims to increase an organization’s sales by promoting customer satisfaction, and can be achieved using tools such as relationship marketing.CRM is particularly important in the sphere of e-commerce, as there is no personal interaction between the vendor and the customer. A Web site therefore has to work hard to develop the relationship with customers and demonstrate that their business is valued. A CRM system generally includes some or all of the following components: customer information systems, personalization systems, content management systems, call center automation, data warehousing, data mining, sales force automation, and campaign management systems. All these elements combine to provide the essentials of CRM: understanding customer needs; anticipating their information requirements; answering their questions promptly and comprehensively; delivering exactly what they order; making deliveries on time; and suggesting new products that they will be genuinely interested in.Abbr. CRMThe ultimate business dictionary > customer relationship management
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2 Customer Requirements Registration System
Military: CRRSУниверсальный русско-английский словарь > Customer Requirements Registration System
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3 customer requirements document
Research and development: CRDУниверсальный русско-английский словарь > customer requirements document
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4 customer requirements list
Military: CRLУниверсальный русско-английский словарь > customer requirements list
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5 Kundenbedürfnisse
Kundenbedürfnisse npl V&M customer needs* * *npl <V&M> customer needs* * *Kundenbedürfnisse
customer needs (requirements);
• Kundenbedürfnisse befriedigen to cater for the needs of one’s customers;
• gezielter auf Kundenbedürfnisse eingehen to target customer needs more effectively;
• Kundenbedürfnissen gerecht werden to satisfy customer needs. -
6 autoconcesionario
= car dealer.Ex. Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.* * *= car dealer.Ex: Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.
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7 concesionario de automóviles
(n.) = car dealerEx. Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.* * *(n.) = car dealerEx: Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.
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8 concesionario de coches
(n.) = car dealer, auto dealerEx. Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.Ex. Auto dealers are forcing newspapers to choose between their pocketbooks and their principles.* * *(n.) = car dealer, auto dealerEx: Car dealers can locate vehicles more in line with a customer's requirements using information retrieval techniques.
Ex: Auto dealers are forcing newspapers to choose between their pocketbooks and their principles. -
9 total quality management
Gen Mgta philosophy and style of management that gives everyone in an organization responsibility for delivering quality to the customer. Total quality management views each task in the organization as a process that is in a customer/supplier relationship with the next process. The aim at each stage is to define and meet the customer’s requirements in order to maximize the satisfaction of the final consumer at the lowest possible cost. Total quality management constitutes a challenge to organizations that have to manage the conflict between cost-cutting and the commitment of employees to continuous improvement. Achievement of quality can be assessed by quality awards and quality standards.Abbr. TQM -
10 learning relationship
Gen Mgta relationship between a supplier and a customer in which the supplier modifies or customizes a product as it learns more about the customer’s requirements -
11 в соответствии с требованиями
Русско-английский научно-технический словарь переводчика > в соответствии с требованиями
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12 в соответствии с требованиями
Русско-английский научно-технический словарь переводчика > в соответствии с требованиями
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13 Tell me, Explain to me, Describe to me
Trade: TED (This acronym reminding sales people to ask customers open question, which gather helpful information about the customer's requirements and needs.)Универсальный русско-английский словарь > Tell me, Explain to me, Describe to me
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14 требования заказчика
1) General subject: acceptance criteria2) Economy: customer's requirementsУниверсальный русско-английский словарь > требования заказчика
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15 production planning
Opsthe process of producing a specification or chart of the manufacturing operations to be performed by different functions and workstations over a particular time period. Production scheduling takes account of factors such as the availability of plant and materials, customer delivery requirements, and maintenance schedules. -
16 production scheduling
Opsthe process of producing a specification or chart of the manufacturing operations to be performed by different functions and workstations over a particular time period. Production scheduling takes account of factors such as the availability of plant and materials, customer delivery requirements, and maintenance schedules. -
17 требования
▪ Batteries furnished on this order do not meet the dimensional requirements of the specification.требования к монтажу и эксплуатации, основные — basic assembly and operation requirementsтребования к рабочим чертежам, основные — basic requirements for working drawingsтребования к составным частям, специальные — special requirements for article components▪ Calibration procedures for new instruments will be prepared according to the general technical requirements of...требования основные — basic requirements, main requirementsтребования технические — technical requirements, design requirements (pertaining to design)требования технические на дефектацию и ремонт — technical requirements for condition inspection and repair▪ Manufacturer did not fabricate the cable assemblies in accordance with the stipulated requirements.Поставки машин и оборудования. Русско-английский словарь > требования
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18 требование(я)
requirement(s)
специальные требования к руководству по ремонту двигателя. — special requirements for епgine overhaul manual.
- заказчика — customer's request
- к балансировке (самолета) — trim requirement(s)
самолет должен отвечать требованиям к балансировке, после балансировки (на заданном режиме), без дальнейшего вмешательства со стороны летчика или автопилота в управление (основное или вспомогательное) самолетом. — each airplane must meet the trim requirements after being trimmed, and without further pressure upon, or movement of, either the primary controls or their corresponding trim controls by the pilot or the automatic pilot.
- к конструкции ла, его систем и агрегатов (глава нлг) — design and construction
- к контровке проволокой — lockwire requirement(s)
- к прочности — strength requirement(s)
в требованиях к прочности рассматриваются эксппуатационные и расчетные нагрузки. — strength requirements are specified in terms of limit loads and ultimate loads.
- летной годности — airworthiness requirements
-, основное — basic requirement
- no упаковке авиационного имущества, поставляемого авиалиниям — specifications for packaging of airline suppliers
-, современные — present day requirements
to be fully consistent with present day requirements.
-, техническое — technical requirement
-, технические (условия) — specifications
-, эксплуатационное доказательство соответствия т. (напр., прочности) по т. (заказчика) — operational requirements (or) proof of compliance with (strength) requirements at request of (customer), on customer's request
соответствие т. — compliance with the requirement
доводить (дорабатывать) до уровня современных т. — bring up-to-date
отвечать (соответствовать, удовлетворять) т. — meet the requirement
предоставляться по т. — be available on request
приводить в соответствие с действующими т. — bring up-to-dateРусско-английский сборник авиационно-технических терминов > требование(я)
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19 Kundenabwanderung
Kundenabwanderung
drift of trade;
• Kundenabwanderung auf andere Märkte customers defecting to other markets;
• Kundenabwerbung alienation of customers;
• Kundenakte (Werbeagentur) account folder;
• Kundenakzept trade acceptance, acceptance on behalf of a customer;
• Kundenakzepte (Bilanz) customers’ liabilities on acceptance;
• Kundenanalyse consumer research;
• Kundenandrang run of customers;
• anspruchsvolle Kundenanforderungen demanding customer requirements;
• individuelle Kundenanforderungen customer specification;
• Kundenanlockung enticement of customers;
• Kundenansehen customer’s reputation;
• [gezieltere] Kundenansprache [enhanced] customer targeting (dialogue, contact);
• Kundenansprüche needs of customers;
• Kundenansturm run of customers;
• Kundenauftrag customer’s order (mandate);
• Kundenausfälle loss from bad debts;
• Kundenauskunftsbuch opinion list (Br.);
• Kundenaußenstände (Bilanz) trade accounts receivable (US), trade debts;
• Kundenauswahl selection of customers;
• gezielte Kundenauswahl more selectivity in accepting clients;
• sorgfältige Kundenauswahl treffen to be selective in accepting clients;
• dem Kundenbedarf entsprechend aktiv werden to act in response to customers’ requirements;
• Kundenbedienung servicing of customers, waiting on a customer;
• Kundenbedienzeit customer service phase. -
20 distribution resource planning
Opsa computerized system that integrates distribution with manufacturing by identifying requirements for finished goods and producing schedules for inventory and its movement within the distribution process. Distribution resource planning systems receive data on sales forecasts, customer order and delivery requirements, available inventory, logistics, and manufacturing and purchasing lead times. This data is analyzed to produce a time-phased schedule of resource requirements that is matched against existing supply sources and production schedules to identify the actions that must be taken to synchronize supply and demand. The effective integration of material requirements planning and distribution resource planning systems leads to the more effective and timely delivery of finished goods to the customer, and to reduced inventory levels and lower material costs.Abbr. DRPThe ultimate business dictionary > distribution resource planning
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